At MaxHealthFuel, your satisfaction is our top priority. If you’re not completely happy with your purchase, we’ve made it simple and straightforward to request a return or refund. Please review our policy to understand the steps and conditions for returning products.
Eligible Returns and Refunds
We accept returns for unopened, unused, and undamaged products within 30 days of delivery. If your product meets these criteria, you may be eligible for a full refund. Shipping fees, however, are non-refundable.
If your order arrives damaged, defective, or incorrect, please contact our customer support team within 7 days of receiving the item. We’ll work with you to resolve the issue, including offering a replacement or a full refund where applicable.
How to Make a Return or Request a Refund
To initiate a return or refund, please follow these steps:
- Contact us at [Insert Customer Service Email] with your order number, proof of purchase, and a detailed description of the issue.
- Wait for confirmation from our support team. Once approved, you’ll receive instructions on how and where to return the product.
- Return the product in its original packaging. Customers are responsible for return shipping costs unless the item was received damaged or incorrect.
Refunds will be processed back to your original payment method within 7 business days of receiving the returned item. You’ll receive a confirmation email once the refund is issued.
Cases When Refunds Cannot Be Issued
Unfortunately, refunds cannot be issued in the following cases:
- Products that are opened, used, or damaged after delivery.
- Returns initiated after 30 days from the delivery date.
- Clearance or final-sale items, as indicated on the product page.
- Products returned without prior authorization.
Contact Information
For any questions or concerns about returns and refunds, please reach out to our support team at [email protected]. We’re here to help and ensure a smooth process.
This Return and Refund Policy is issued by:
%%Legal name and address of the company%%
Thank you for choosing MaxHealthFuel. We’re committed to providing you with exceptional products and service every step of the way.